Charlie Faust

Shipping:

We ship within one to two business days.

Shipping Apparel Made to Order:

This is shipped to you directly by the printer that makes it. Shipping is free for domestic orders.

Returns and Exchanges: Shipping logistics for small businesses can be difficult, which is why we're proud to partner with Re:Do. Get free returns and exchanges on every single product you order for only $2.48. Just add Re:Do to your cart by checking the prompt box when you go to checkout, or keeping it in your cart at checkout. Don't want to purchase this? No problem. All returns, exchanges, and warranty inquiries are still handled on the same Re:Do portal, just at normal shipping costs.

Click HERE to start a return, exchange, or warranty claim.

Damaged, Missing, or Wrong Item Received: If you receive the wrong product, a product arrives damaged, or you do not receive a product you ordered, no worries at all. Even if you didn't purchase Re:Do with your order, we will cover all shipping costs for these issues. Click HERE for these issues.

International Orders: We do not charge duties or import taxes on international orders. You may be responsible for these duties and/or taxes in your home location. Here is a list of the countries we can ship to: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Honk Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom.

Canada Specific: The intermittent Canadian postal strikes have caused us some issues since fall of 2024. Please check the status of your local postal service before placing an order or reach out to us in advance. If we need to use a carrier other than the postal service it is usually more expensive and we made need to add a charge to your order. We love our northern brethren; sorry y'all are having to deal with that (and 2025 US government policy). 

If you have any questions, concerns, or need help with an order, please reach out to us at info@beartoothalpine.com.